How Much Can Poor Customer Service Cost Your Business??

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Customer service is important. If you run a business, you already know that. But you might not realize just how great an impact poor customer service can have on your company’s bottom line. The data collected by ClickSoftware explains: “Poor customer experiences result in an estimated $83 billion loss by U.S. enterprises each year because of defections and abandoned purchases.” When dealing with c...
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Business By Miles: Automate Your Business All in a Single System

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Business by Miles is a business automation platform that handles tasks like scheduling, human resources, billing, invoicing, project management, payroll and accounting in a single cloud-based system. Managing all of these tasks might require several different apps in another situation. The platform is intended to keep your employees aware of everyone’s schedule, availability, ongoing projects and ...
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An Update on the Greater Opportunities for Small Business Act

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Government contracts for small businesses were discussed this week on Capitol Hill. U.S. Rep. Sam Graves (R-MO) asked the House Armed Services Committee Wednesday to include more contracting for small businesses in a defense spending bill for 2015. Graves serves as chairman of the House Committee on Small Business. Graves testified before the committee that a bill he proposed should be included i...
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Google Authorship matters to your business , why?

Google Authorship matters to your business , why?
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If you create content on the Web — and if you’re trying to get people to find your business or nonprofit online, you should be creating content — then your biggest challenge is to have people find you in search. And, let’s get super obvious here: That means you want them to literally click your link and get to your site, right? Now, the first challenge to overcome is show up on the first page of...
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